Fulfillment Policy

Cancellation Policy

We understand that plans can change. Here’s how cancellations and refunds work:

• 100% refund for cancellations made 30 days or more before arrival.
• 50% refund for cancellations made 14 to 29 days before arrival.
• No refund for cancellations made less than 14 days before arrival.

All cancellations must be submitted in writing via email or through our booking platform. Refunds, where applicable, will be processed within 5-7 business days.

Refund Policy

Refunds are issued based on our cancellation policy outlined above. We do not offer refunds for no-shows or for unused portions of a reservation once the stay has begun.

In the rare case of an error on our part (such as double-booking or inability to provide the promised service), we will issue a full refund or offer an alternative arrangement at no extra cost to the customer.